Customer Self-Service


Generating a Returns Label is as Easy as 1-2-3.

Fill out a couple of simple pieces of information, and you’ll be on your way. We’ll help you get your shipping label in minutes.

Merchant Information
PONCHO
Enter Your Address Information

 
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Enter Package & Shipping Information
Please describe what you are returning. e.g. "Running Shoes"




Please drop a note in the return package that includes: 1) Order number, 2) Whether you want a refund or an exchange, 3) If an exchange, desired size and color.